Our People

The Edgecumbe Group

Meet the Team

At Edgecumbe, we take our own medicine: our team is our strength. The combination of deep psychological expertise, practical business acumen, flawless project management and tremendous warmth within the team means that our clients regularly report they love working with us.

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Jon Cowell

Jon Cowell

Chief Executive and Consulting Lead

Jon holds a BSc in Psychology and an MSc in Management Development & Organisational Change, both from the University of Bristol. Following a successful consulting career as an occupational psychologist, he was appointed Organisation Development Manager and then Head of Learning & Development for a major UK energy business, from where he joined the Edgecumbe Group in 2008.

His main areas of interest are senior management assessment and development, building leadership capability, employee engagement and organisational change. He has extensive UK and international experience of business integration and reorganisation. Jon is an Associate Fellow at Saïd Business School where he contributes to their Executive Education programmes.

Sarah Williams

Sarah Williams

Consulting Director

Sarah leads on our research and assessment services, including Primary Colours Surveys and our 360 degree feedback tools, and has led our work with key clients such as Bunzl plc, BSI, NEC Group, UNISON, Harvey Nichols and Oasis Healthcare.

Sarah has been with us for 8 years. She holds a Master’s degree in Occupational Psychology from the University of London and is experienced in research methods and executive assessment and development. Sarah has focussed significantly over the last 8 years on the measurement and improvement of organisational culture and employee engagement, specifically transferring research and theory into practical reports and tools, as well as actionable guidance.

Megan Joffe

Dr. Megan Joffe

Health Consulting Lead

Megan is an organisational and clinical psychologist who works mainly in the assessment and development of senior people, including doctors. She is particularly interested in how the individual and the system influence one another.

Through her work with NCAS and with clinicians from all over the UK, Megan has become a leading authority in doctors and teams in difficulty.

Her experience extends to the development of leadership teams, leading change, and experiential learning. She is also an executive coach and facilitator.

Sophie Coates

Sophie Coates

Senior Consultant

Sophie is a Consultant at Edgecumbe and has been with us since 2009, working across both our Corporate and Health businesses. Experienced in assessment methodology and psychometrics, Sophie specialises in leadership assessment and development, mainly with middle and senior executives in large, multi-national corporate environments.

Following her first degree in Psychology, Sophie obtained her MSc in Occupational Psychology from the University of Leicester and is a Graduate Member of the British Psychological Society, holding Level A and B certification in Psychological Testing.

Sophie is passionate about helping leaders develop their potential and has particular research interests in women in leadership.

David Pendleton

Dr. David Pendleton

Founder

David is Professor in Leadership at Henley Business School. He is an Associate Fellow of the British Psychological Society, of Oxford University’s Saïd Business School. Educated at Nottingham and Oxford Universities, David is a Chartered Psychologist with over 30 years’ experience of working to develop the effectiveness of individuals, teams and organisations.

David, a co-founder of the Edgecumbe Group, has worked in most organisational sectors and on five continents. He specialises in the assessment and development of leaders and leadership.  David’s ideas have been captured in several books of which two are particularly well-known. In the field of leadership, he has most recently published, with Prof Adrian Furnham of UCL, Leadership: all you need to know (first published by Palgrave Macmillan 2012, second edition 2016). In this book he describes the evolution of the Primary Colours ® Model of Leadership, its four propositions and their relevance to the leadership of 21st century organisations.

Earlier in his career, in the field of medical communication, he published The Consultation jointly with Theo Schofield, Peter Tate and Peter Havelock (first published by Oxford University Press in 1983, all new edition published 2003).  This book won the 2011 Lynn Payer Award of the American Academy on Communication in Healthcare and is often cited as the source of a task based approach to consulting with patients and of the eponymous ‘Pendleton Rules’ for feedback. In the field of healthcare, David is an experienced consultant. He was made an Honorary Fellow of the Royal College of General Practitioners in 1997 and is now a member of their Trustee Board.

Jenny King

Dr. Jenny King

Founder

Jenny is a co-Founder of Edgecumbe Consulting and the former Director and Practice Lead for Edgecumbe Health. Jenny has over 35 years’ experience as an Occupational Psychologist, assessing, developing and training leaders in a wide range of organisations and sectors.  For most of her career, she specialized in working with doctors and clinical teams across the NHS, contributing to the development of national assessment methods for medical doctors. In 2018 she was awarded an Honorary Fellowship of the Royal College of General Practitioners.

Jenny remains an Affiliate of Edgecumbe after retiring from the Company in 2015. After  gaining a Postgraduate Diploma in Executive Coaching from Ashridge Business School, she now works almost exclusively as a coach, with a variety of senior managers and Executives from the health, corporate and voluntary sectors. She is also a Lay Reviewer for the Royal College of Surgeons’ Invited Review Mechanism.

Jan de Jonge

Jan de Jonge

Associate Consultant

A business psychologist with 18 years’ experience, Jan previously worked at leading psychological consulting firms in The Netherlands and the UK and was involved in setting up and growing other small businesses. Jan’s core areas of focus are assessment, development and organisational development; areas which he has specialised in after extensive experience with both large corporate and SMEs.

Some sample projects Jan has worked on include:

  • Design of a Situational Judgement Test for the Research Council
  • Executive, C-suite and senior management development and coaching at high-profile, international corporations (incl. FTSE 100)
  • HRM analysis of the efficiency and effectiveness of talent recruitment policy and implementation at national level for a Big Four accountancy firm
  • Design and delivery of individual and group-based assessment and development centres, for roles varying from executive/senior management level to graduate trainees
  • Performance management and staff engagement consultancy work
  • Career management and management succession projects for individual clients
  • Training of HR professionals from a large and varied number of client companies in managing talent and the use of psychometric tool

Jan is involved in people management solutions at operational, tactical and strategic level.

After having worked as a Police Constable in the City of Amsterdam police force for several years in the late 80s/early 90s, Jan received his psychology MA degree from the University of Amsterdam and completed post-graduate training. Jan is a member of the British Psychological Society (BPS; qualified to levels A and B in psychometrics), member of the Association of Business Psychologists (ABP), accredited by European Federation of Psychologists’ Associations (EFPA Level 2 Euro Test User) and branch committee member of both the Chartered Institute of Personnel and Development (CIPD) and the Federation of Small Businesses (FSB).

Joy Palfery

Joy Palfery

Associate Consultant

Joy is widely respected chartered psychologist who enjoys helping to find a better fit between people and work. She works with individuals and teams to help them identify the right people to fill gaps and both facilitates groups and coaches individuals to enable them to be the best they can be. She works internationally with clients like Allianz, Anglo American, Borealis, BP, Heathrow, Janssen, Marks and Spencer, Old Mutual Wealth, Rolls Royce, RBS and Vodafone.

Her approach is positive, practical and business focused. Clients find her easy to get on with and appreciate her ability to draw deep insights and foster them in others. Highly experienced and constantly developing herself, Joy has a wide range of tools and approaches to draw on, enabling her to adapt to different cultures, contexts and individuals in order to facilitate meaningful and lasting change.

Recent assignments include:

  • Designing and running a cross-Europe development centre for middle managers in Borealis
  • Assessing senior leaders in Marks and Spencer for development, with feedback and coaching
  • Delivering ‘leadership essentials’ programmes for middle managers in Vodafone, covering subjects including coaching skills, interviewing skills, self-awareness and performance management
  • Coaching senior leaders on areas such as delegating, personal influence and tackling difficult conversations
  • Supporting several well known charities in evaluating suitable candidates for CEO roles
  • Assessing for a variety of senior technical roles in Anglo American, addressing the challenge of balancing technical and leadership job requirements
  • Delivering high-impact building resilience through change workshops in several different financial institutions

Joy is an active member of the profession; she reviews conference papers for the British Psychological Society, is a founding member of the local Association for Business Psychology coaching supervision network and has been a supervisor for practitioners in training. She is an Associate Fellow of the British Psychological Society, a Chartered Scientist and a qualified Coach and NLP Business Practitioner. She is qualified in an unusually large selection of psychometrics for evaluating personality, emotional intelligence, cognitive capacity and learning agility, and has trained others in market leading tools like OPQ or using MBTI for team building.

CPsychol, AFBPsS, CSci, MSc, PPABP, BA (hons)

Felicity Gibling

Felicity Gibling

Associate Consultant

An experienced business psychologist, Felicity has breadth of experience in coaching and leadership development, assessment methodology, culture and organizational development. She is a passionate advocate of personal growth and change through coaching, helping people to define goals that will enhance personal, professional and organisational performance and effectiveness. Through honest dialogue and the use of diagnostic psychological tests, she encourages people to realize their full potential and the potential capability of their teams. Her coaching style is constructive, positive and strengths-based, and she seeks to develop insights through reflection and challenge, to explore different ways of seeing and approaching personal and professional situations.

Felicity is Associate Fellow of the British Psychological Society, member of the International Society for Coaching Psychology and a founder member of the Association of Business Psychologists; she is registered with the Health and Care Professions Council. She is a certified and experienced user of many psychological tests, including NEO, Hogan, 16PF, MBTI, FIRO-B, OPQ, CPI.

She has over 25 years’ experience in business and as a consultant, working globally and across a variety of sectors and organisations, including engineering and manufacturing, banking and finance, local authority, gas and oil industry, retail, IT, law enforcement worldwide and the public sector. She facilitates leadership development as part of a peace building programme with women leaders across the Balkans and has specialist expertise in the psychology of wellbeing and psycho-physiology of stress. She regularly coaches on programmes for Oxford Business School.

Felicity holds a BSc (Hons), MSc, PhD and post-graduate certificates (with merit) in coaching and mentoring and in training and development.

She is a Chartered Psychologist.

Caroline Gourlay

Caroline Gourlay

Associate Consultant

Caroline is a Chartered Psychologist with up to 20 years’ experience of supporting people and organisations to thrive. Her primary fields of expertise are the assessment and development of executives. She has designed assessment processes, including full scale assessment centres.

Caroline carries out in depth, psychological profiling of senior managers for selection, promotion and succession planning purposes. She has also assessed entire teams on behalf of private equity firms for Management Due Diligence exercises prior to acquisition or investment. She is qualified to use a wide range of psychometric instruments, including Cognitive Process Profile, NEO-PI, 16PF5, MBTI Steps I & II and Wave.

Additionally Caroline holds a Diploma in Leadership Coaching from the Institute of Leadership and Management and a Certificate in Counselling Skills from the Spectrum Centre for Humanistic Psychotherapy. She is an experienced coach, who works on leadership development programmes at Saïd Business School, Oxford University. Prior to retraining as a psychologist, Caroline had a successful career in IT, including business analysis and project management. She brings something of the analytical approach used in IT to her work as a psychologist and is adept at getting to the heart of the matter.

Caroline works in two main fields – with middle and senior executives in large, multi-national corporate environments and with the owner-managers of medium-sized businesses, some of which are family-owned. She has also trained professional advisors, such as lawyers and accountants, on the dynamics of family businesses.

Mike Udin

Mike Udin

Associate Consultant

Mike is a highly experienced management development consultant who has been working with Edgecumbe for over 10 years. His focus is on enabling personal and team awareness and in helping individuals to develop their management and leadership capability to achieve their full potential. He is also an expert in medical appraisal.

Mike is an outstanding presenter, able to work creatively with large and small groups, and is a very skilled facilitator of team events and an experienced coach.

BSc, Chartered FCIPD

Nick Clark

Nick Clark

Associate Consultant

Nick Clark is a highly experienced facilitator and executive coach with almost two decades of experience in improving the effectiveness of managers and leaders across a range of private and public sector organizations.

After beginning his career in advertising, Nick worked as a freelance writer and training designer before switching direction to focus on strengths-based assessment and selection, leadership development and coaching.

As a Chartered Psychologist, APECS Accredited Executive Coach and Accredited Practitioner in Cognitive Analytic Therapy, Nick possesses a deep understanding of the cultural and behavioural issues surrounding organizational change. He works with public and private sector clients at all levels to enhance their personal performance and professional effectiveness, to develop the attitudes and behaviours needed to lead more effectively, and to boost levels of well being and enjoyment at work.

His coaching style is positive and constructive, and he brings high levels of energy, creativity and flexibility to his work. His focus is on creating open and supportive relationships within which clients can explore and test out more effective ways of thinking, feeling and behaving; clients describe him as highly supportive, reflective, positive and challenging.

Nick has coached and facilitated extensively across a number of sectors including Professional Services, Financial Services, Media, Pharmaceuticals, Engineering and Manufacturing.

A member of the British Psychological Society and Association of Business Psychologists, Nick obtained an MSc in Occupational Psychology from University of London, and a BSc in Psychology from the University of Manchester. He holds BPS Level A and Level B (Intermediate) qualifications in the use of psychometric instruments, and is an accredited user of a wide range of tests including the Hogan suite, NEO, OPQ32, and Firo Element B.

Amanda Pigny

Amanda Pigny

Associate Consultant

Mandy holds an MSc in occupational psychology and is a chartered member of the CIPD. Having begun her corporate career in human resources she moved to consultancy and has over 15 years’ experience specialising in the design and delivery of assessment and development centres for public and private sector clients.

With a keen interest and breadth of experience in assessment methodology and psychometrics, she has a particular focus on designing quality driven solutions that are bespoke to client needs and which put the candidate and participant experience at the heart of this, managing difficult situations sensitively and flexibly.

MSc, MCIPD

Caroline Taplin

Caroline Taplin

Associate Health Consultant

Caroline is a Fellow member of the Chartered Institute of Personnel and Development and has over 20 years Human Resources and Organisational Development experience both within the private and public sectors, much of it in the NHS.

Caroline is an expert in medical appraisal and has extensive experience of appraiser training, multi-source feedback, quality assurance of appraisal systems and consulting on appraisal strategy.

Chartered DCIPD, ACII, FPC

Alastair Scotland

Professor Alastair Scotland

Associate Health Consultant

Alastair was a Founding Director (2001-2011) of the National Clinical Assessment Service until his retirement from NHS practice in 2011. He has been involved with a number of key initiatives in the fields of medical education, training, staffing and professional performance.

Alastair has lectured and published widely. He is an expert advisor and contributor to the Edgecumbe Action on Professional Performance team.

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Professor Pauline McAvoy

Associate Health Consultant

Pauline retired as Medical Director of NCAS in January 2014 having spent 10 years developing and leading programmes of workplace based assessment for doctors, dentists and pharmacists whose performance had given cause for concern. In addition to her NCAS work, Pauline has had considerable experience of managing performance concerns having previously been a Trust Medical Director and a Health Authority Chief Executive.

Pauline has an international reputation for her work in the assessment of clinical performance and has published widely on the subject. She was a member of the team who developed the Performance Procedures for the GMC and continues to lead the GMC’s programme for the training of performance assessors. She is also an Adviser to the Medical Council of Ireland and to the EBMA (European Board of Medical Assessors). She has a particular interest in factors affecting performance including team dysfunction.

Bryan McPaul

Associate

Bryan is an experienced OD professional specialising in assessment and development, building leadership capability and organisational change.

With an early career in HR with Ford, Bryan progressed to a number of senior roles in sales & marketing with Siemens before moving into consultancy some 20 years ago. He has worked internationally as both a sales and marketing leader and as a recruitment, assessment and recruitment advisor in Europe, the USA and the Middle East.

A graduate in Economics from the University of Manchester, Bryan is a qualified leadership coach, Chartered Fellow of the CIPD and Principal Practitioner with the Association of Business Psychology. He has over 10 years experience as a Non Executive Director within the Housing Association and Social Enterprise sectors.

Bryan holds the BPS Level A and Level B (Intermediate) qualifications in the use of psychometric instruments and is an accredited user the Hogan suite, NEO, Risk Type Compass and EQ-I questionnaires.

Penny Johnson

Penny Johnson

Business Manager and Company Secretary

Penny manages day to day Finance, Human Resources and Company Secretarial duties and is a trusted advisor to the Directors.

Penny has been with us for 14 years with experience in finance, human resources, management and legal responsibilities.

Bhavna Sawnani

Bhavna Sawnani

Consultant

Bhavna joined us in June 2015 and holds an MSc in Occupational Psychology from the University of Nottingham. Following an initial career as a Process Improvement Consultant and running her own Dance Lessons company in Gran Canaria, she is now working towards becoming a consultant, focusing primarily on employee engagement and personality assessment.

Over the past year, Bhavna has also been working on internal research projects and has developed a passion for HR analytics and data visualisation. She hopes to help our clients to get more out of their employee surveys and personality and 360-degree feedback assessments by linking this data to organisational outcomes.

Chloe Hodgkinson

Chloe Hodgkinson

Research Executive

Chloe is a Research Executive at Edgecumbe and has been with us since 2015, working across both our Corporate and Health businesses. She specialises in recruitment assessment, employee engagement and organisational research with a focus on transferring research and theory into practical reports, tools and actionable guidance.

Chloe has an academic background in Psychology, Business and Human Resources holding a BSc in Psychology and the CIPD Foundation Certificate in HR Practice. Chloe recently completed an MSc in Occupational Psychology whilst working, achieving a Distinction and the Rob Stammers Award for Outstanding Academic Performance. She is also an experienced user of psychometric assessments, holding Level A and B certification in Psychological Testing and is a certified user of Hogrefe’s NEO and the Hogan Assessments.

Chloe is passionate about helping others’ personal development and has research interests in job crafting, wellbeing and resilience.

Patrick Kelly

Patrick Kelly

Research Executive

Patrick joined us in August 2016 as a Masters graduate in the field of Psychology. His role involves liaising with participants, providing day-to-day support, data analysis and assisting with administration of surveys.

Patrick has been active in the field throughout his studies; delivering psychology based teaching sessions to Sports teams such as Bristol Rovers Football Academy, Bristol Rugby and various Sports colleges. He has also assisted and run a number of research projects at the University of the West of England. Meaning Patrick comes bearing a cocktail of fresh experience, hunger to put psychological theory into practice and is driven to continue expanding his research repertoire.

Mel Hacker

Mel Hacker

Client Project Coordinator

Mel is one of the team’s longest standing members, having joined us in 2006. Since then, Mel has been supporting our employee engagement, leadership development and training projects, providing co-ordination, client communication and document production.

Mel manages Edgecumbe’s work with Oxford Saiid Business School, ensuring our consultant’s sessions run smoothly.

Joanne Summers

Joanne Summers

Client Project Coordinator

Jo joined our Project Management team in June 2015. Her role involves organising and controlling project activities for employee research projects, as well as leadership development programmes. Prior to working with us, Jo has a wealth of Project and Event Management experience working in a number of different industry sectors within similar roles.

Jo is very enthusiastic and committed to building on her skills, recently achieving her APM Certificate in Project Management. She has a first class honours degree in Psychology and a Graduate Diploma in Business Administration.

Jackie Brace

Jackie Brace

Client Project Coordinator

As well as working as a Client Project Coordinator, Jackie also operates as a Personal Assistant to Dr. Megan Joffe.
Johannah Palmer

Johannah Palmer

Office Manager and Client Project Coordinator

Johannah joined the company in 2016 and is an experienced Office Manager, responsible for carrying out a wide range of management and administrative tasks to enable and support the smooth and safe running of the business.

Johannah is also part of the Project Client Coordinator Team and provides support to our corporate business for leadership development programmes and employee engagement research.

Rebecca Lees

Rebecca Lees

Health Services Manager

After completing a Master’s Degree at Bristol University, Rebecca joined the business in 2012. Her main focus has been the development of our Doctor 360 toolkit, working with the GMC, RCGP and our partner company Premier IT to deliver a complete appraisal package to NHS Trusts, Primary Care groups and private medical companies. As well as managing the Doctor 360 service Rebecca went on to coordinate our appraisal training courses and gained a Level 3 Diploma in First Line Management in 2014.

Rebecca is now also our Business Development Manager, working across the whole of the company since June 2016 with Director of Business Development Karam to advance the sales, marketing and client relationships at Edgecumbe. Rebecca is the main contact for our Affiliate network and Primary Colours® in Practice Training Programme.

Georgia Feltham

Georgia Feltham

Senior Client Service Coordinator

Georgia joined Edgecumbe in 2013 after completing her A-levels in Bristol. Georgia started with us as an assistant working on data entry for our Doctor 360 and has since progressed to Senior Client Coordinator focussing on supporting our Doctor 360 clients and improving our tools and processing within our Health Services department. Georgia is Edgecumbe’s champion typist, averaging about a thousand words per minute (or at least it sounds like it)!

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