ICA is the largest retail company in the Nordic countries, turning over \u00a39 billion and with more than 70,000 staff across 2,000 stores, offices and logistic sites. ICA\u2019s core focus is food retailing but the Group also includes real estate, financial services and pharmacy businesses.<\/p>\n
In 2009, ICA was in the process of transformation. As part of the business\u2019 improvement plans, they wanted a common leadership language to help them clarify and develop the leadership required for the future of the business. The language also needed to reflect their culture and business model, which emphasise collaboration and consultation.<\/p>\n<\/div>\n<\/div>
ICA\u2019s senior team liked our \u201cincomplete leader\u201d approach and ideas for building diverse, complementary teams. Starting at the top, we assessed each senior leader against our Primary Colours\u00ae<\/sup> Model of leadership (PCM), providing individual feedback and development support.<\/p>\n We then ran alignment workshops with each team to help them play to their strengths and make leadership a \u2018team game\u2019. And we designed a week-long programme with Oxford Sai\u0308d Business School, to develop the senior leadership group as a whole. The programme runs annually and is built around PCM.<\/p>\n Once we had worked with the top 90 leaders, ICA decided to embed the model and ideas throughout the Group, and we have trained 70 of their people to use the Primary Colours\u00ae<\/sup> tools. This has helped ICA to \u2018live\u2019 the approach throughout the Group.<\/p>\n<\/div>\n<\/div>