360° Feedback Tools2025-04-17T12:39:00+01:00

360 feedback tools

Drive performance with a 360 feedback tool that’s trusted by and benchmarked against the best

Created by business psychologists and used within leading UK business schools, our 360 feedback solutions are validated and benchmarked against top performing leaders from around the globe.

Whether you need a reliable off the shelf solution for accurate performance assessment or a tool that is completely bespoke to your needs, we provide expert guidance, design and support at every stage to ensure you have a 360 feedback tool that measures and drives the behaviours needed for your organisation to succeed.

Benefits of our 360 feedback tools

  • Scalable and intuitive assessments platform – for easy and secure set up and completion of 360 reports, alongside optional psychometrics.
  • Core, tailored and bespoke options – to ensure the questionnaire, settings and reporting is exactly the right fit for your organisation.
  • Designed by business psychologists – for high validity, reliability and strategic value.
  • Expert guidance, support and collaboration – at every stage, to ensure ongoing positive impact felt at every stakeholder level.
  • Clear and insightful reporting – benchmarked against some of the highest performing international leaders.
  • High quality facilitation – turning feedback data into tangible actions, either via our one-to-one sessions or inhouse training of your own facilitators.

Our 360 feedback tool options

Leadership 360

Our core Leadership 360 feedback solution is founded upon our proprietary Primary Colours® Model of leadership, providing a simple and memorable language around leadership that works at every tier. As experts in leadership assessment and competency framework design, we understand the importance of measuring the right behaviours according to your context. We can either tailor a tool for you using our Primary Colours® 360 feedback measure or create a fully bespoke solution that speaks specifically to your competency framework and/or values.

Manager 180

Specifically designed to support managers with developing their people skills by giving them insight into how engaging they are, the Primary Colours® Engaging Manager 180 Report is based on the three domains of the Primary Colours® Leadership Model and is structured according to the ‘Head, Heart & Hands’ engagement framework. This development tool provides feedback to managers on their management approach, providing feedback from their reports on how to manage their team in a manner that is conducive to building engagement.

Comparative 360

The Comparative 360 tool delivers valuable insights by analysing performance improvements through the comparison of ‘Time 1’ and ‘Time 2’ 360 feedback results. This enables the identification of progress, growth areas and opportunities for further development, and the monitoring and evaluation of L&D intervention impact. By highlighting trends and shifts in feedback over time, the Comparative 360 offers a clear, data-driven perspective on personal and professional evolution, facilitating informed decisions for continued success.

Leadership Strengths Matrix

A complementary report, which integrates the results from both the Primary Colours® NEO Leadership Report and Primary Colours® 360 Leadership Report to create a ranking of personality-based compatibility. This produces a picture of a leader’s potential and current performance – an output that helps a leader to prioritise development (natural strengths to build on further, potential strengths to develop, fragile strengths to maintain, and resistant limitations to consider ‘outsourcing/ delegating’ to others to perform). This way of thinking about development is central to the concept of the ‘incomplete leader’ which underpins the Primary Colours® methodology and makes it resonate with the participant.

Team 360 Report

The Primary Colours® Leadership Model starts from the premise that the nature of personality makes it improbable that any one individual is naturally disposed to effectively performing all the tasks of leadership – and while no single individual is likely to be a complete leader, a leadership team can be engineered to be well-rounded. Our 360 Team Report supports the development of leadership teams by giving a clear picture of the mix and balance of people within the team, helping to define where it can excel, and where specifically it may need support. The Leadership Team Impact Monitor can be applied to equip teams with insight on their overall strengths and weaknesses, as well as impact on those they lead.

Edgecumbe Doctor 360

Doctor 360 was created by Edgecumbe psychologists as a feedback tool for medical appraisal and revalidation. The colleague and patient feedback questionnaires are now used widely by NHS and private organisations across the UK, with a higher statistical reliability than those provided by the GMC. Recently updated in line with GMC changes to Good Medical Practice guidelines, our standard questionnaires are available alongside speciality and role-specific solutions for medical professionals. Hosted on our high performing user-friendly platform, our Doctor 360 service is available as a stand-alone solution or as part of our partner Vital Hub’s full appraisal package. Visit our Doctor 360 website for more information.

Our Assessments Hub

Our 360 feedback service is delivered via our intuitive online Assessments Hub. Designed for easy access to a range of 360 feedback and psychometric assessments, and securely hosted in the UK, our scalable system flexes to suit any size of organisation. Whether you would like our experienced team to manage your 360 feedback projects with our full bureau service, or prefer to self-administrate, we will ensure you are set up and supported with the right tools and configurations for your requirements.

Book a demo to see the Assessments Hub in action

Breath

Implementation process

Our simple five-stage process to implementing a 360 feedback tool that aligns with your organisational goals:

  1. Discover: we work with key stakeholders to understand your organisation, its key performance drivers and your requirements for a feedback tool, to develop a definitive scope of work, success criteria and service level agreement.
  2. Design: based on what we’ve understood about your organisation and requirements, we create a draft of the requested 360 feedback tool. This may mean making minor edits to our core Primary Colours° behavioural items, using only the task headings from our Primary Colours° model and developing develop behavioural items that fit with your organisation’s language and context, or creating a feedback tool that is mapped completely to your organisation’s competency framework. See our competency framework development service.
  3. Set up and validate: once your 360 feedback tool is designed, we configure our platform with your unique settings, including tailored communications, rater categories and any specific user support materials. We will then test and invite you to test the set up. If using our tailored or bespoke 360 feedback solutions, we will work with you to ensure a sufficient number of participants use and offer feedback on the tool in order for us to review, refine, validate and add benchmarking data to your solution.
  4. Train: whether using our bureau service and expert facilitators or your own inhouse resources to administrate and feed back on reports, we ensure that everyone is equipped with the insights needed to make your 360 feedback process run as seamlessly as possible.
  5. Deliver: our assessment tools are delivered via our flexible and intuitive online platform, the Edgecumbe Assessments Hub. Whether managing the process yourself or using our full bureau service, we provide on-hand support to ensure your 360 feedback reports are comprehensive and received on time. We strongly recommend that the feedback is facilitated once received, helping participants to move beyond initial reactions and focus on actionable steps to develop. This process enables participants to better harness their strengths and identify their key developmental priorities. Edgecumbe offers facilitation services or training materials to equip facilitators in guiding effective feedback sessions.
Consultancy

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Clients who have used our 360 services include…