Our people

Meet the team

At Edgecumbe, we take our own medicine: our team is our strength. The combination of deep psychological expertise, practical business acumen, flawless project management and tremendous warmth within the team means that our clients regularly report they love working with us.

Jon Cowell

Chief Executive Officer

Jon is a practitioner, researcher, teacher and consultant in leadership. His role at Edgecumbe falls into 3 parts. As CEO, he helps to create the conditions for Edgecumbe to thrive. As an Associate Fellow at Saïd Business School, University of Oxford, he helps leaders from all over the world to lead better as a programme leader, tutor, action learning set facilitator and coach; his main research interest is in the leadership of Major Projects. With Edgecumbe’s clients he assesses, coaches and develops leadership capability, working with individual leaders, senior teams and whole organisations.

Jon is a practitioner, researcher, teacher and consultant in leadership. His role at Edgecumbe falls into 3 parts. As CEO, he helps to create the conditions for Edgecumbe to thrive. As an Associate Fellow at Saïd Business School, University of Oxford, he helps leaders from all over the world to lead better as a programme leader, tutor, action learning set facilitator and coach; his main research interest is in the leadership of Major Projects. With Edgecumbe’s clients he assesses, coaches and develops leadership capability, working with individual leaders, senior teams and whole organisations.

Sarah Williams

Consulting Director
Sarah is a Director at Edgecumbe and leads the Corporate Consulting practice, having joined the organisation in 2008. She holds a Master’s degree in Occupational Psychology from Birkbeck, University of London and is a qualified psychometric test user.

Sarah is passionate about helping leaders develop their potential. She has assessed and coached senior leaders and leadership teams from both large multi-national organisations and fast-growing start-ups. She is a skilled facilitator and trainer, having designed and delivered group workshops, training courses and sessions on Business School executive education programmes. Finally, as a researcher and experienced business psychologist, Sarah helps our clients to ask the right questions and identify answers to meet their business challenges.

Sarah is a Director at Edgecumbe and leads the Corporate Consulting practice, having joined the organisation in 2008. She holds a Master’s degree in Occupational Psychology from Birkbeck, University of London and is a qualified psychometric test user.

Sarah is passionate about helping leaders develop their potential. She has assessed and coached senior leaders and leadership teams from both large multi-national organisations and fast-growing start-ups. She is a skilled facilitator and trainer, having designed and delivered group workshops, training courses and sessions on Business School executive education programmes. Finally, as a researcher and experienced business psychologist, Sarah helps our clients to ask the right questions and identify answers to meet their business challenges.

Dr. Megan Joffe

Health Consulting Lead

Megan is an organisational and clinical psychologist who works mainly in the assessment and development of senior people, including doctors. She is particularly interested in how the individual and the system influence one another.

Through her work with NCAS and with clinicians from all over the UK, Megan has become a leading authority in doctors and teams in difficulty.

Her experience extends to the development of leadership teams, leading change, and experiential learning. She is also an executive coach and facilitator.

Megan is an organisational and clinical psychologist who works mainly in the assessment and development of senior people, including doctors. She is particularly interested in how the individual and the system influence one another.

Through her work with NCAS and with clinicians from all over the UK, Megan has become a leading authority in doctors and teams in difficulty.

Her experience extends to the development of leadership teams, leading change, and experiential learning. She is also an executive coach and facilitator.

Rebecca Lees

Assessment Services Manager
After completing a Master’s Degree at Bristol University, Rebecca joined the business in 2012. Her main focus has been the development of our Doctor 360 toolkit, working with the GMC, RCGP and our partner company Premier IT to deliver a complete appraisal package to NHS Trusts, Primary Care groups and private medical companies. As well as managing the Doctor 360 service Rebecca went on to coordinate our appraisal training courses and gained a Level 3 Diploma in First Line Management in 2014.

Rebecca is now also our Business Development Manager, working across the whole of the company since June 2016 with Director of Business Development Karam to advance the sales, marketing and client relationships at Edgecumbe. Rebecca is the main contact for our Affiliate network and Primary Colours® in Practice Training Programme.

After completing a Master’s Degree at Bristol University, Rebecca joined the business in 2012. Her main focus has been the development of our Doctor 360 toolkit, working with the GMC, RCGP and our partner company Premier IT to deliver a complete appraisal package to NHS Trusts, Primary Care groups and private medical companies. As well as managing the Doctor 360 service Rebecca went on to coordinate our appraisal training courses and gained a Level 3 Diploma in First Line Management in 2014.

Rebecca is now also our Business Development Manager, working across the whole of the company since June 2016 with Director of Business Development Karam to advance the sales, marketing and client relationships at Edgecumbe. Rebecca is the main contact for our Affiliate network and Primary Colours® in Practice Training Programme.

Sophie Coates

Senior Consultant

Sophie is a Consultant at Edgecumbe and has been with us since 2009, working across both our Corporate and Health businesses. Experienced in assessment methodology and psychometrics, Sophie specialises in leadership assessment and development, mainly with middle and senior executives in large, multi-national corporate environments.

Following her first degree in Psychology, Sophie obtained her MSc in Occupational Psychology from the University of Leicester and is a Graduate Member of the British Psychological Society, holding Level A and B certification in Psychological Testing.

Sophie is passionate about helping leaders develop their potential and has particular research interests in women in leadership.

Sophie is a Consultant at Edgecumbe and has been with us since 2009, working across both our Corporate and Health businesses. Experienced in assessment methodology and psychometrics, Sophie specialises in leadership assessment and development, mainly with middle and senior executives in large, multi-national corporate environments.

Following her first degree in Psychology, Sophie obtained her MSc in Occupational Psychology from the University of Leicester and is a Graduate Member of the British Psychological Society, holding Level A and B certification in Psychological Testing.

Sophie is passionate about helping leaders develop their potential and has particular research interests in women in leadership.

Patrick Kelly

Consultant
Patrick joined us in August 2016 as a Masters graduate in the field of Psychology. His role involves liaising with participants, providing day-to-day support, data analysis and assisting with administration of surveys.

Patrick has been active in the field throughout his studies; delivering psychology based teaching sessions to Sports teams such as Bristol Rovers Football Academy, Bristol Rugby and various Sports colleges. He has also assisted and run a number of research projects at the University of the West of England. Meaning Patrick comes bearing a cocktail of fresh experience, hunger to put psychological theory into practice and is driven to continue expanding his research repertoire.

Patrick is a Consultant and has been with us since 2016 working across our corporate and health businesses. Patrick has a current focus on employee engagement, recruitment assessment and organisational research that helps provide essential, actionable insight to help your people.

He has an Academic background in Psychology holding a BSc in Psychology and MSc in Sport and Exercise Psychology. Patrick is also an experienced user of psychometric assessments; holds Level A and B certification in Psychological Testing and is a certified user of Hogrefe’s NEO and the Hogan Assessments.

Patrick is passionate about exploring links across sport and occupational psychology to help optimise personal development, performance and well-being.

Chloe Hodgkinson

Consultant

Chloe is a Consultant at Edgecumbe and has been with us since 2015, working across both our Corporate and Health businesses. She specialises in recruitment assessment, employee engagement and organisational research with a focus on transferring research and theory into practical reports, tools and actionable guidance.

Chloe has an academic background in Psychology, Business and Human Resources holding a BSc in Psychology and the CIPD Foundation Certificate in HR Practice. Chloe recently completed an MSc in Occupational Psychology whilst working, achieving a Distinction and the Rob Stammers Award for Outstanding Academic Performance. She is also an experienced user of psychometric assessments, holding Level A and B certification in Psychological Testing and is a certified user of Hogrefe’s NEO and the Hogan Assessments.

Chloe is passionate about helping others’ personal development and has research interests in job crafting, wellbeing and resilience.

Chloe is a Consultant at Edgecumbe and has been with us since 2015, working across both our Corporate and Health businesses. She specialises in recruitment assessment, employee engagement and organisational research with a focus on transferring research and theory into practical reports, tools and actionable guidance.

Chloe has an academic background in Psychology, Business and Human Resources holding a BSc in Psychology and the CIPD Foundation Certificate in HR Practice. Chloe recently completed an MSc in Occupational Psychology whilst working, achieving a Distinction and the Rob Stammers Award for Outstanding Academic Performance. She is also an experienced user of psychometric assessments, holding Level A and B certification in Psychological Testing and is a certified user of Hogrefe’s NEO and the Hogan Assessments.

Chloe is passionate about helping others’ personal development and has research interests in job crafting, wellbeing and resilience.

Caroline Taplin

Associate Health Consultant
Caroline is a Fellow member of the Chartered Institute of Personnel and Development and has over 20 years Human Resources and Organisational Development experience both within the private and public sectors, much of it in the NHS.

Caroline is an expert in medical appraisal and has extensive experience of appraiser training, multi-source feedback, quality assurance of appraisal systems and consulting on appraisal strategy.

Chartered DCIPD, ACII, FPC

Caroline is a Fellow member of the Chartered Institute of Personnel and Development and has over 20 years Human Resources and Organisational Development experience both within the private and public sectors, much of it in the NHS.

Caroline is an expert in medical appraisal and has extensive experience of appraiser training, multi-source feedback, quality assurance of appraisal systems and consulting on appraisal strategy.

Chartered DCIPD, ACII, FPC

Amanda Pigny

Associate Consultant
Mandy holds an MSc in occupational psychology and is a chartered member of the CIPD. Having begun her corporate career in human resources she moved to consultancy and has over 15 years’ experience specialising in the design and delivery of assessment and development centres for public and private sector clients.

With a keen interest and breadth of experience in assessment methodology and psychometrics, she has a particular focus on designing quality driven solutions that are bespoke to client needs and which put the candidate and participant experience at the heart of this, managing difficult situations sensitively and flexibly.

MSc, MCIPD

Mandy holds an MSc in occupational psychology and is a chartered member of the CIPD. Having begun her corporate career in human resources she moved to consultancy and has over 15 years’ experience specialising in the design and delivery of assessment and development centres for public and private sector clients.

With a keen interest and breadth of experience in assessment methodology and psychometrics, she has a particular focus on designing quality driven solutions that are bespoke to client needs and which put the candidate and participant experience at the heart of this, managing difficult situations sensitively and flexibly.

MSc, MCIPD

Joy Palfery

Associate Consultant

Joy is widely respected chartered psychologist who enjoys helping to find a better fit between people and work. She works with individuals and teams to help them identify the right people to fill gaps and both facilitates groups and coaches individuals to enable them to be the best they can be. She works internationally with clients like Allianz, Anglo American, Borealis, BP, Heathrow, Janssen, Marks and Spencer, Old Mutual Wealth, Rolls Royce, RBS and Vodafone.

Her approach is positive, practical and business focused. Clients find her easy to get on with and appreciate her ability to draw deep insights and foster them in others. Highly experienced and constantly developing herself, Joy has a wide range of tools and approaches to draw on, enabling her to adapt to different cultures, contexts and individuals in order to facilitate meaningful and lasting change.

Recent assignments include:

  • Designing and running a cross-Europe development centre for middle managers in Borealis
  • Assessing senior leaders in Marks and Spencer for development, with feedback and coaching
  • Delivering ‘leadership essentials’ programmes for middle managers in Vodafone, covering subjects including coaching skills, interviewing skills, self-awareness and performance management
  • Coaching senior leaders on areas such as delegating, personal influence and tackling difficult conversations
  • Supporting several well known charities in evaluating suitable candidates for CEO roles
  • Assessing for a variety of senior technical roles in Anglo American, addressing the challenge of balancing technical and leadership job requirements
  • Delivering high-impact building resilience through change workshops in several different financial institutions

Joy is an active member of the profession; she reviews conference papers for the British Psychological Society, is a founding member of the local Association for Business Psychology coaching supervision network and has been a supervisor for practitioners in training. She is an Associate Fellow of the British Psychological Society, a Chartered Scientist and a qualified Coach and NLP Business Practitioner. She is qualified in an unusually large selection of psychometrics for evaluating personality, emotional intelligence, cognitive capacity and learning agility, and has trained others in market leading tools like OPQ or using MBTI for team building.

CPsychol, AFBPsS, CSci, MSc, PPABP, BA (hons)

Joy is widely respected chartered psychologist who enjoys helping to find a better fit between people and work. She works with individuals and teams to help them identify the right people to fill gaps and both facilitates groups and coaches individuals to enable them to be the best they can be. She works internationally with clients like Allianz, Anglo American, Borealis, BP, Heathrow, Janssen, Marks and Spencer, Old Mutual Wealth, Rolls Royce, RBS and Vodafone.

Her approach is positive, practical and business focused. Clients find her easy to get on with and appreciate her ability to draw deep insights and foster them in others. Highly experienced and constantly developing herself, Joy has a wide range of tools and approaches to draw on, enabling her to adapt to different cultures, contexts and individuals in order to facilitate meaningful and lasting change.

Recent assignments include:

  • Designing and running a cross-Europe development centre for middle managers in Borealis
  • Assessing senior leaders in Marks and Spencer for development, with feedback and coaching
  • Delivering ‘leadership essentials’ programmes for middle managers in Vodafone, covering subjects including coaching skills, interviewing skills, self-awareness and performance management
  • Coaching senior leaders on areas such as delegating, personal influence and tackling difficult conversations
  • Supporting several well known charities in evaluating suitable candidates for CEO roles
  • Assessing for a variety of senior technical roles in Anglo American, addressing the challenge of balancing technical and leadership job requirements
  • Delivering high-impact building resilience through change workshops in several different financial institutions

Joy is an active member of the profession; she reviews conference papers for the British Psychological Society, is a founding member of the local Association for Business Psychology coaching supervision network and has been a supervisor for practitioners in training. She is an Associate Fellow of the British Psychological Society, a Chartered Scientist and a qualified Coach and NLP Business Practitioner. She is qualified in an unusually large selection of psychometrics for evaluating personality, emotional intelligence, cognitive capacity and learning agility, and has trained others in market leading tools like OPQ or using MBTI for team building.

CPsychol, AFBPsS, CSci, MSc, PPABP, BA (hons)

Jan De Jonge

Associate Consultant

A business psychologist with experience in business psychology spanning some 20 years after having served in the Amsterdam police force, Jan has worked at both leading psychological consulting firms in both The Netherlands and the UK and was involved in initiating, setting up and growing several small professional-service businesses. Jan has international experience of senior management assessment, development, and coaching professionals across most sectors and at all levels, from operational managers to board-level and C-suite executives, in UK and Ireland, USA, Europe, Middle East and Asia at a variety of large, high-profile corporate PLCs (FTSE100), NGOs and SMEs. With a psychology MA degree from the University of Amsterdam, he gained a post-graduate diploma in talent management consulting, and is an Associate Fellow of the British Psychological Society and a Principal Practitioner member of the Association for Business Psychology. Besides creating psychometric tools, he is accredited to use a wide range of psychometric instruments. Recognising the value of the Primary Colours Model of Leadership, Jan was one of the first people to be trained by Edgecumbe to apply the model and its instruments at a range of reputed client organisations. Jan has contributed chapters to several books on psychology and business development and he enjoys speaking about these topics to audiences in UK and abroad; he has been involved in selecting and coaching TEDx speakers.

A business psychologist with experience in business psychology spanning some 20 years after having served in the Amsterdam police force, Jan has worked at both leading psychological consulting firms in both The Netherlands and the UK and was involved in initiating, setting up and growing several small professional-service businesses. Jan has international experience of senior management assessment, development, and coaching professionals across most sectors and at all levels, from operational managers to board-level and C-suite executives, in UK and Ireland, USA, Europe, Middle East and Asia at a variety of large, high-profile corporate PLCs (FTSE100), NGOs and SMEs. With a psychology MA degree from the University of Amsterdam, he gained a post-graduate diploma in talent management consulting, and is an Associate Fellow of the British Psychological Society and a Principal Practitioner member of the Association for Business Psychology. Besides creating psychometric tools, he is accredited to use a wide range of psychometric instruments. Recognising the value of the Primary Colours Model of Leadership, Jan was one of the first people to be trained by Edgecumbe to apply the model and its instruments at a range of reputed client organisations. Jan has contributed chapters to several books on psychology and business development and he enjoys speaking about these topics to audiences in UK and abroad; he has been involved in selecting and coaching TEDx speakers.

Felicity Gibling

Associate Consultant
An experienced business psychologist, Felicity has breadth of experience in coaching and leadership development, assessment methodology, culture and organizational development. She is a passionate advocate of personal growth and change through coaching, helping people to define goals that will enhance personal, professional and organisational performance and effectiveness. Through honest dialogue and the use of diagnostic psychological tests, she encourages people to realize their full potential and the potential capability of their teams. Her coaching style is constructive, positive and strengths-based, and she seeks to develop insights through reflection and challenge, to explore different ways of seeing and approaching personal and professional situations.

Felicity is Associate Fellow of the British Psychological Society, member of the International Society for Coaching Psychology and a founder member of the Association of Business Psychologists; she is registered with the Health and Care Professions Council. She is a certified and experienced user of many psychological tests, including NEO, Hogan, 16PF, MBTI, FIRO-B, OPQ, CPI.

She has over 25 years’ experience in business and as a consultant, working globally and across a variety of sectors and organisations, including engineering and manufacturing, banking and finance, local authority, gas and oil industry, retail, IT, law enforcement worldwide and the public sector. She facilitates leadership development as part of a peace building programme with women leaders across the Balkans and has specialist expertise in the psychology of wellbeing and psycho-physiology of stress. She regularly coaches on programmes for Oxford Business School.

Felicity holds a BSc (Hons), MSc, PhD and post-graduate certificates (with merit) in coaching and mentoring and in training and development.

She is a Chartered Psychologist.

An experienced business psychologist, Felicity has breadth of experience in coaching and leadership development, assessment methodology, culture and organizational development. She is a passionate advocate of personal growth and change through coaching, helping people to define goals that will enhance personal, professional and organisational performance and effectiveness. Through honest dialogue and the use of diagnostic psychological tests, she encourages people to realize their full potential and the potential capability of their teams. Her coaching style is constructive, positive and strengths-based, and she seeks to develop insights through reflection and challenge, to explore different ways of seeing and approaching personal and professional situations.

Felicity is Associate Fellow of the British Psychological Society, member of the International Society for Coaching Psychology and a founder member of the Association of Business Psychologists; she is registered with the Health and Care Professions Council. She is a certified and experienced user of many psychological tests, including NEO, Hogan, 16PF, MBTI, FIRO-B, OPQ, CPI.

She has over 25 years’ experience in business and as a consultant, working globally and across a variety of sectors and organisations, including engineering and manufacturing, banking and finance, local authority, gas and oil industry, retail, IT, law enforcement worldwide and the public sector. She facilitates leadership development as part of a peace building programme with women leaders across the Balkans and has specialist expertise in the psychology of wellbeing and psycho-physiology of stress. She regularly coaches on programmes for Oxford Business School.

Felicity holds a BSc (Hons), MSc, PhD and post-graduate certificates (with merit) in coaching and mentoring and in training and development.

She is a Chartered Psychologist.

Caroline Gourlay

Associate Consultant

Caroline is a Chartered Psychologist with up to 20 years’ experience of supporting people and organisations to thrive. Her primary fields of expertise are the assessment and development of executives. She has designed assessment processes, including full scale assessment centres.

Caroline carries out in depth, psychological profiling of senior managers for selection, promotion and succession planning purposes. She has also assessed entire teams on behalf of private equity firms for Management Due Diligence exercises prior to acquisition or investment. She is qualified to use a wide range of psychometric instruments, including Cognitive Process Profile, NEO-PI, 16PF5, MBTI Steps I & II and Wave.

Additionally Caroline holds a Diploma in Leadership Coaching from the Institute of Leadership and Management and a Certificate in Counselling Skills from the Spectrum Centre for Humanistic Psychotherapy. She is an experienced coach, who works on leadership development programmes at Saïd Business School, Oxford University. Prior to retraining as a psychologist, Caroline had a successful career in IT, including business analysis and project management. She brings something of the analytical approach used in IT to her work as a psychologist and is adept at getting to the heart of the matter.

Caroline works in two main fields – with middle and senior executives in large, multi-national corporate environments and with the owner-managers of medium-sized businesses, some of which are family-owned. She has also trained professional advisors, such as lawyers and accountants, on the dynamics of family businesses.

Caroline is a Chartered Psychologist with up to 20 years’ experience of supporting people and organisations to thrive. Her primary fields of expertise are the assessment and development of executives. She has designed assessment processes, including full scale assessment centres.

Caroline carries out in depth, psychological profiling of senior managers for selection, promotion and succession planning purposes. She has also assessed entire teams on behalf of private equity firms for Management Due Diligence exercises prior to acquisition or investment. She is qualified to use a wide range of psychometric instruments, including Cognitive Process Profile, NEO-PI, 16PF5, MBTI Steps I & II and Wave.

Additionally Caroline holds a Diploma in Leadership Coaching from the Institute of Leadership and Management and a Certificate in Counselling Skills from the Spectrum Centre for Humanistic Psychotherapy. She is an experienced coach, who works on leadership development programmes at Saïd Business School, Oxford University. Prior to retraining as a psychologist, Caroline had a successful career in IT, including business analysis and project management. She brings something of the analytical approach used in IT to her work as a psychologist and is adept at getting to the heart of the matter.

Caroline works in two main fields – with middle and senior executives in large, multi-national corporate environments and with the owner-managers of medium-sized businesses, some of which are family-owned. She has also trained professional advisors, such as lawyers and accountants, on the dynamics of family businesses.

Nick Clark

Associate Consultant
Nick Clark is a highly experienced facilitator and executive coach with almost two decades of experience in improving the effectiveness of managers and leaders across a range of private and public sector organizations.

After beginning his career in advertising, Nick worked as a freelance writer and training designer before switching direction to focus on strengths-based assessment and selection, leadership development and coaching.

As a Chartered Psychologist, APECS Accredited Executive Coach and Accredited Practitioner in Cognitive Analytic Therapy, Nick possesses a deep understanding of the cultural and behavioural issues surrounding organizational change. He works with public and private sector clients at all levels to enhance their personal performance and professional effectiveness, to develop the attitudes and behaviours needed to lead more effectively, and to boost levels of well being and enjoyment at work.

His coaching style is positive and constructive, and he brings high levels of energy, creativity and flexibility to his work. His focus is on creating open and supportive relationships within which clients can explore and test out more effective ways of thinking, feeling and behaving; clients describe him as highly supportive, reflective, positive and challenging.

Nick has coached and facilitated extensively across a number of sectors including Professional Services, Financial Services, Media, Pharmaceuticals, Engineering and Manufacturing.

A member of the British Psychological Society and Association of Business Psychologists, Nick obtained an MSc in Occupational Psychology from University of London, and a BSc in Psychology from the University of Manchester. He holds BPS Level A and Level B (Intermediate) qualifications in the use of psychometric instruments, and is an accredited user of a wide range of tests including the Hogan suite, NEO, OPQ32, and Firo Element B.

Nick Clark is a highly experienced facilitator and executive coach with almost two decades of experience in improving the effectiveness of managers and leaders across a range of private and public sector organizations.

After beginning his career in advertising, Nick worked as a freelance writer and training designer before switching direction to focus on strengths-based assessment and selection, leadership development and coaching.

As a Chartered Psychologist, APECS Accredited Executive Coach and Accredited Practitioner in Cognitive Analytic Therapy, Nick possesses a deep understanding of the cultural and behavioural issues surrounding organizational change. He works with public and private sector clients at all levels to enhance their personal performance and professional effectiveness, to develop the attitudes and behaviours needed to lead more effectively, and to boost levels of well being and enjoyment at work.

His coaching style is positive and constructive, and he brings high levels of energy, creativity and flexibility to his work. His focus is on creating open and supportive relationships within which clients can explore and test out more effective ways of thinking, feeling and behaving; clients describe him as highly supportive, reflective, positive and challenging.

Nick has coached and facilitated extensively across a number of sectors including Professional Services, Financial Services, Media, Pharmaceuticals, Engineering and Manufacturing.

A member of the British Psychological Society and Association of Business Psychologists, Nick obtained an MSc in Occupational Psychology from University of London, and a BSc in Psychology from the University of Manchester. He holds BPS Level A and Level B (Intermediate) qualifications in the use of psychometric instruments, and is an accredited user of a wide range of tests including the Hogan suite, NEO, OPQ32, and Firo Element B.

Joanne Summers

Client Project Team and Business Manager
Jo joined our Project Management team in June 2015. Her role involves organising and controlling project activities for employee research projects, as well as leadership development programmes. Prior to working with us, Jo has a wealth of Project and Event Management experience working in a number of different industry sectors within similar roles.

Jo is very enthusiastic and committed to building on her skills, recently achieving her APM Certificate in Project Management. She has a first class honours degree in Psychology and a Graduate Diploma in Business Administration.

Jo joined our Project Management team in June 2015. Her role involves organising and controlling project activities for employee research projects, as well as leadership development programmes. Prior to working with us, Jo has a wealth of Project and Event Management experience working in a number of different industry sectors within similar roles.

Jo is very enthusiastic and committed to building on her skills, recently achieving her APM Certificate in Project Management. She has a first class honours degree in Psychology and a Graduate Diploma in Business Administration.

Jackie Brace

Client Project Manager
As well as working as a Client Project Coordinator, Jackie also operates as a Personal Assistant to Dr. Megan Joffe.

As well as working as a Client Project Coordinator, Jackie also operates as a Personal Assistant to Dr. Megan Joffe.

Mel Hacker

Client Project Coordinator
Mel is one of the team’s longest standing members, having joined us in 2006. Since then, Mel has been supporting our employee engagement, leadership development and training projects, providing co-ordination, client communication and document production.

Mel manages Edgecumbe’s work with Oxford Saiid Business School, ensuring our consultant’s sessions run smoothly.

Mel is one of the team’s longest standing members, having joined us in 2006. Since then, Mel has been supporting our employee engagement, leadership development and training projects, providing co-ordination, client communication and document production.

Mel manages Edgecumbe’s work with Oxford Saïd Business School, ensuring our consultant’s sessions run smoothly.

Arthur Nares

Assessment Services Coordinator
Arthur joined the company in September 2017 as a Client Support Assistant for the Doctor 360 Team and now coordinates the corporate Assessment Services here at Edgecumbe. He is the main point of contact for arranging psychometric assessments and 360 feedback exercises. Arthur earned his BA in History from the University of the West of England in 2012, and has a diverse work experience including agriculture, customer service, logistics and hospitality.

Arthur joined the company in September 2017 as a Client Support Assistant for the Doctor 360 Team and now coordinates the corporate Assessment Services here at Edgecumbe. He is the main point of contact for arranging psychometric assessments and 360 feedback exercises. Arthur earned his BA in History from the University of the West of England in 2012, and has a diverse work experience including agriculture, customer service, logistics and hospitality.

Georgia Feltham

Senior Client Service Coordinator
Georgia joined Edgecumbe in 2013 after completing her A-levels in Bristol. Georgia started with us as an assistant working on data entry for our Doctor 360 and has since progressed to Senior Client Coordinator focussing on supporting our Doctor 360 clients and improving our tools and processing within our Health Services department. Georgia is Edgecumbe’s champion typist, averaging about a thousand words per minute (or at least it sounds like it)!

Georgia joined Edgecumbe in 2013 after completing her A-levels in Bristol. Georgia started with us as an assistant working on data entry for our Doctor 360 and has since progressed to Senior Client Coordinator focussing on supporting our Doctor 360 clients and improving our tools and processing within our Health Services department. Georgia is Edgecumbe’s champion typist, averaging about a thousand words per minute (or at least it sounds like it)!

Josh Fletcher

Client Support Assistant
Josh became a part of Edgecumbe in July 2019. His work is split between both the Doctor 360 and the Primary Colours 360 teams where he performs various administrative duties.

These include, supporting doctors and GP’s with the Doctor 360 team to help them through the feedback area of their revalidations, and general overseeing and support of the psychometrics and 360s run by the Primary Colours side of Edgecumbe.

Josh became a part of Edgecumbe in July 2019. His work is split between both the Doctor 360 and the Primary Colours 360 teams where he performs various administrative duties.

These include, supporting doctors and GP’s with the Doctor 360 team to help them through the feedback area of their revalidations, and general overseeing and support of the psychometrics and 360s run by the Primary Colours side of Edgecumbe.

Beth Carter

Client Support Assistant
Beth joined Edgecumbe in 2019, after graduating with a BA in History of Art from the University of Manchester. As a Client Support Assistant, her role focusses on administering and providing support to clients across the health and corporate services.

Beth joined Edgecumbe in 2019, after graduating with a BA in History of Art from the University of Manchester. As a Client Support Assistant, her role focusses on administering and providing support to clients across the health and corporate services.

Kat Newman

Project Manager
Kat joined Edgecumbe in 2018 and manages our internal projects. Kat is passionate about project delivery and brings a broad range of project and events management experience having worked with consumer brands, B2B organisations and not-for-profits.

Kat joined Edgecumbe in 2018 and manages our internal projects. Kat is passionate about project delivery and brings a broad range of project and events management experience having worked with consumer brands, B2B organisations and not-for-profits.

Mellissa Potts

Marketing Manager
Mellissa holds a first-class degree in advertising and is an experienced B2B marketer. Since joining Edgecumbe in 2019, Mellissa works to promote Edgecumbe’s services and people by managing Edgecumbe’s social media channels, website, creative content, collateral, PR and other marketing platforms.

Mellissa holds a first-class degree in advertising and is an experienced B2B marketer. Since joining Edgecumbe in 2019, Mellissa works to promote Edgecumbe’s services and people by managing Edgecumbe’s social media channels, website, creative content, collateral, PR and other marketing platforms.

Johannah Palmer

Office Manager
Johannah joined the company in 2016 and is an experienced Office Manager, responsible for carrying out a wide range of management and administrative tasks to enable and support the smooth and safe running of the business.

Johannah is also part of the Project Client Coordinator Team and provides support to our corporate business for leadership development programmes and employee engagement research.

Johannah joined the company in 2016 and is an experienced Office Manager, responsible for carrying out a wide range of management and administrative tasks to enable and support the smooth and safe running of the business.

Johannah is also part of the Project Client Coordinator Team and provides support to our corporate business for leadership development programmes and employee engagement research.

Sarah Sansom

Finance Director
Sarah holds a degree in economics from York University and is a qualified Chartered Accountant, with over 15 years’ experience of working within the SME sector. Sarah joined Edgecumbe in April 2019 and has overall responsibility of the finance department.

Sarah holds a degree in economics from York University and is a qualified Chartered Accountant, with over 15 years’ experience of working within the SME sector. Sarah joined Edgecumbe in April 2019 and has overall responsibility of the finance department.

Jeremy Greaves

Chief Marketing Officer
Jeremy has a wealth of experience in B2B marketing spanning 30 years. Jeremy works part time for Edgecumbe and also runs his own award-winning marketing agency based in Bristol. Jeremy’s role at Edgecumbe is to develop and implement the business strategy and work closely with the marketing manager to align marketing with the overall objectives of the company.

Jeremy has a wealth of experience in B2B marketing spanning 30 years. Jeremy works part time for Edgecumbe and also runs his own award-winning marketing agency based in Bristol. Jeremy’s role at Edgecumbe is to develop and implement the business strategy and work closely with the marketing manager to align marketing with the overall objectives of the company.

Mark Dale

Chief Technology Officer
Mark is a Technical Consultant with 20 years’ experience working in the technology industry. He has acted as Edgecumbe’s CTO since 2016, providing oversight of our technical infrastructure and Cyber Security, as well as assisting in the design and implementation of new systems. He works closely with both our customers and our technology partners to ensure that we have the systems and the processes in place to provide and smooth, effective and above all secure service.

Mark is a Technical Consultant with 20 years’ experience working in the technology industry. He has acted as Edgecumbe’s CIO since 2016, providing oversight of our technical infrastructure and Cyber Security, as well as assisting in the design and implementation of new systems. He works closely with both our customers and our technology partners to ensure that we have the systems and the processes in place to provide and smooth, effective and above all secure service.

Dr. Jenny King

Special Advisor
Jenny is a co-Founder of Edgecumbe Consulting and the former Director and Practice Lead for Edgecumbe Health. Jenny has over 35 years’ experience as an Occupational Psychologist, assessing, developing and training leaders in a wide range of organisations and sectors. For most of her career, she specialized in working with doctors and clinical teams across the NHS, contributing to the development of national assessment methods for medical doctors. In 2018 she was awarded an Honorary Fellowship of the Royal College of General Practitioners.

Jenny remains an Affiliate of Edgecumbe after retiring from the Company in 2015. After gaining a Postgraduate Diploma in Executive Coaching from Ashridge Business School, she now works almost exclusively as a coach, with a variety of senior managers and Executives from the health, corporate and voluntary sectors. She is also a Lay Reviewer for the Royal College of Surgeons’ Invited Review Mechanism.

Jenny is a co-Founder of Edgecumbe Consulting and the former Director and Practice Lead for Edgecumbe Health. Jenny has over 35 years’ experience as an Occupational Psychologist, assessing, developing and training leaders in a wide range of organisations and sectors. For most of her career, she specialized in working with doctors and clinical teams across the NHS, contributing to the development of national assessment methods for medical doctors. In 2018 she was awarded an Honorary Fellowship of the Royal College of General Practitioners.

Jenny remains an Affiliate of Edgecumbe after retiring from the Company in 2015. After gaining a Postgraduate Diploma in Executive Coaching from Ashridge Business School, she now works almost exclusively as a coach, with a variety of senior managers and Executives from the health, corporate and voluntary sectors. She is also a Lay Reviewer for the Royal College of Surgeons’ Invited Review Mechanism.

David Pendleton

Special Advisor
David is Professor in Leadership at Henley Business School. He is an Associate Fellow of the British Psychological Society, of Oxford University’s Saïd Business School. Educated at Nottingham and Oxford Universities, David is a Chartered Psychologist with over 30 years’ experience of working to develop the effectiveness of individuals, teams and organisations.

David, a co-founder of the Edgecumbe Group, has worked in most organisational sectors and on five continents. He specialises in the assessment and development of leaders and leadership. David’s ideas have been captured in several books of which two are particularly well-known. In the field of leadership, he has most recently published, with Prof Adrian Furnham of UCL, Leadership: all you need to know (first published by Palgrave Macmillan 2012, second edition 2016). In this book he describes the evolution of the Primary Colours ® Model of Leadership, its four propositions and their relevance to the leadership of 21st century organisations.

Earlier in his career, in the field of medical communication, he published The Consultation jointly with Theo Schofield, Peter Tate and Peter Havelock (first published by Oxford University Press in 1983, all new edition published 2003). This book won the 2011 Lynn Payer Award of the American Academy on Communication in Healthcare and is often cited as the source of a task based approach to consulting with patients and of the eponymous ‘Pendleton Rules’ for feedback. In the field of healthcare, David is an experienced consultant. He was made an Honorary Fellow of the Royal College of General Practitioners in 1997 and is now a member of their Trustee Board.

David is Professor in Leadership at Henley Business School. He is an Associate Fellow of the British Psychological Society, of Oxford University’s Saïd Business School. Educated at Nottingham and Oxford Universities, David is a Chartered Psychologist with over 30 years’ experience of working to develop the effectiveness of individuals, teams and organisations.

David, a co-founder of the Edgecumbe Group, has worked in most organisational sectors and on five continents. He specialises in the assessment and development of leaders and leadership. David’s ideas have been captured in several books of which two are particularly well-known. In the field of leadership, he has most recently published, with Prof Adrian Furnham of UCL, Leadership: all you need to know (first published by Palgrave Macmillan 2012, second edition 2016). In this book he describes the evolution of the Primary Colours ® Model of Leadership, its four propositions and their relevance to the leadership of 21st century organisations.

Earlier in his career, in the field of medical communication, he published The Consultation jointly with Theo Schofield, Peter Tate and Peter Havelock (first published by Oxford University Press in 1983, all new edition published 2003). This book won the 2011 Lynn Payer Award of the American Academy on Communication in Healthcare and is often cited as the source of a task based approach to consulting with patients and of the eponymous ‘Pendleton Rules’ for feedback. In the field of healthcare, David is an experienced consultant. He was made an Honorary Fellow of the Royal College of General Practitioners in 1997 and is now a member of their Trustee Board.

Talk to our team of experts

“The journey of a thousand miles begins with a single step” (Lao Tzu). Transform your organisation’s leadership.