Specialist healthcare industry performance consultants

Helping clinical professionals and teams thrive

With a professional background in occupational psychology, we are committed to bringing about development and sustained performance improvement for individual doctors, clinical teams and senior levels of healthcare management.

What is specialist health consulting?

Good leadership and management are critical in healthcare, where staff health and wellbeing have a direct effect on patient safety. Our specialist consultancy service draws on best practice in clinical and occupational psychology, as well as more than 300 interventions with individual medical professionals and over 70 clinical team or service reviews, to identify the greatest risk factors at play in your organisation.

Over the last 25 years, Edgecumbe Health Consulting has developed unique experience and expertise in providing an objective, integrated, pragmatic and systemic perspective on professional and individual behavioural factors that present a potential risk to patient safety and staff health and wellbeing. Our perspective is informed by clinical and occupational psychology.

How do we deliver it?

Our approach combines building open and honest relationships with medical teams through one-to-one interviews and careful listening, with our deep understanding of clinical and occupational psychology and experience in the sector.We provide you with a holistic and objective view of the current situation, an assessment of the risks, and our pragmatic recommendations for change. We then work closely with you to bring the change about, providing coaching, feedback and support to help your people consider what’s working and what is not.

  • We cultivate open and honest relationships with medical leaders to support them in addressing behavioural concerns that impact staff wellbeing but also present a potential risk to patient safety if left unaddressed.
  • Through one-to-one interviews and careful listening, we explore individual and group understanding and perspective to understand what has contributed to the current difficulties. Based on this in-depth understanding informed by clinical and occupational psychology experience we provide an integrated/holistic, professional/objective/outsider view of the factors presenting a risk and make recommendations on how to address these.
  • Our aim is to work in partnership with senior medical management to implement recommendations while respecting any other professionals or sources of help that are supporting change.
  • We don’t have a unique model which we peddle or encourage you to model yourself on/work towards implementing in your workplace – We work with you on how you are working your current approach, how you think about your work and ways of working. We and help you explore what is working and what is not. We can provide coaching, provide and live feedback to help you develop your skills and contribution, and to improve the way you and your team work.
  • We will be clear with you if we can’t help and will not hesitate to say if we where we believe serious action needs to be taken, we will not hesitate to say so.
Consultancy

What benefits do you get?

  • Get individuals on the road to recovery
  • Provide a robust response to CQC inspection
  • Support for management in performance management
  • A comprehensive plan for executive/management to address concerns
  • Support for individual’s health and wellbeing
  • A change management approach and plan for moving the culture towards a safer one for staff and patients
  • Individual development tactics and approaches to complement appraisal
  • Training for conflict management
  • Training for managing meetings
  • Improve performance and reduce risk
  • Support staff health and wellbeing
  • Practical action plans for change and development
  • Help individuals improve their practice
  • Improve performance management
  • Coaching and training for managing meetings, conflict and development

Talk to us

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Talk to our team of experts

“The journey of a thousand miles begins with a single step” (Lao Tzu). Transform your organisation’s leadership.